Kocass places top priority on the “Customer-First” Principle to ensure that the products and services we provide consistently delight people. Customer satisfaction requires us to respond quickly to the constant changes all around us.
Company are comprised of people. The quality of a technology, product or service depends on the people behind it. We want to deliver new value to our customers continuously, through team members who pursue their dreams, work enthusiastically and consistently achieve self-determined goals.
Product & Service Concept of SQDP
Core Team Members
Henk He – KOCASS FOUNDER
“ Hi, I’m Henk He. Our vision is, to improve transportation in growing cities across the globe. Our design attitude is highly functional, pro-environment with great importance on sustainability and complete growth. ”
Feng Pan – QUALITY MANAGER
“ I work carefully and correctly as well as create a quality management system based on ISO9000 quality system standards. From time to time, I even contribute tonew as well as latest product expansion and give all my insights into making the products fault-free and easy maintenance. We create e-bikes with focus on Quality and Design. ”
Fu Yiping – Purchasing MANAGER
“ We actively deal with the problem of the late arrival of goods due to unforeseen circumstances and calmly coordinate disputes caused by various reasons. We are socially responsible, environmentally conscious and are professionally ethical in all our business operations. ”
Gao Chaocheng – After SALES MANAGER
“ Quick feedback as well as 24/6 Customer support provided! If there are any technical problems, our technical engineers can resolve your problem either through video demonstration or direct service with the help of a technical engineer. Customer satisfaction is our topmost priority. Make a resolution to a problem, not avoid it.”
Kang Jun – CHIEF ENGINEER
“Best and rapidly growing company. We believe in offering an environmental two-wheeler solution to our customers which gives an excellent value for their money.Always innovating to bring the most easy-to-use power assist systems! ”
HELENA – OVERSEAS MARKETING SALES
“ I love working with an excellent team. What attracted me most towards joining this company was the responsibility and enthusiasm of the founding team. It is a matter of pleasure to be working for an association that truly cares about its clients and their happiness, and wants to listen towhat clients have to say. ”
Director of Operations, Amazon online shop
“ I’d like to take a moment to extend my personal thanks to you for the outstanding service provided to me by Kocass. Our company has now used the Kocass for two different electric bikes. During both projects, you consistently performed above and beyond our expectations. Your expertise, attention the detail and strong team spirit enabled us to complete quality, custom design on schedule while maintaining our budget constraints. Your mechanical expertise in developing products compliant with various testing agencies criteria has proved invaluable in our ability to deliver robust, feature-rich, high quality products to our customers. I look forward to additional opportunities to work together in the future. Should you ever need a recommendation, please do not hesitate to utilize my name as a satisfied client. ”
Owner, Electric Bike Importer
“Frankly, you are one of the few companies that really do care about what you do and it shows in your every action. I wish you could handle every electric bike made we do.”
Sales and Operations Manager, E-Bike Distributor
“ Getting a range of services from them, delivered efficiently and in time, has streamlined our activities. Further, interacting with their sales is always a pleasurable experience. We wish them all success in their endeavours. The folks are full of ideas, it’s a pleasure working with them. ”
We act with integrity and independence by holding ourselves and each other accountable, ethical, and reliable in all that we do.
We innovate to serve our customers, drive our growth, and win in dynamic business environments.
We work together – with each other, with our customers, and with industry partners – to deliver superior results and experiences.
We deliver results and we excel at work that positively affects the world.
We Are Here to Provide Answers to Some Basic Doubts